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Exam 77-731: Outlook 2016: Core Communication, Collaboration and Email Skills: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
pass4itsure 77-731 Skills measured
This exam measures your ability to accomplish the technical tasks listed below.
Manage the Outlook environment for productivity (20-25%)
- Customize settings
- Print and save information
- Perform search operations in Outlook
Manage messages (35-40%)
- Configure mail settings
- Create messages
- Format a message
- Organize and manage messages
Manage schedules (35-40%)
- Create and manage calendars
- Create appointments, meetings, and events
- Organize and manage appointments, meetings, and events
- Create and manage notes and tasks
Manage contacts and groups (10-15%)
- Create and manage contacts
- Create and manage contact groups
Latest effective Microsoft Outlook 2016 77-731
Exam Practice Tests
QUESTION 1
In the Drafts folder, open the \\’\\’New Organizational Chart” message. Change the Sensitivity to confidential. Send the
message.
Correct Answer: See below for a solution.
Open the message and click on message options dialog box launcher. Select the sensitivity, close the box and send.
QUESTION 2
Send a message to the \\’\\’Customer Service\\’\\’ contact group that has the subject \\’\\’Company starts\\’\\’ and voting
buttons labeled \\’\\’Small \\’\\’Medium\\’\\’ and Large\\’\\’.
Correct Answer: See below for a solution.
Create a new message with the above-mentioned recipient and subject. Click on Options – Voting buttons – Custom and
then enter Small; Medium; Large (separated by semicolon) Close the dialog box and click on Send.
QUESTION 3
In the Drafts folder, open the \\’\\’Orientation\\’\\’ message. Configure the message options to direct replies to \\’\\’Andy
Teal\\’\\’. Send the message.
Correct Answer: See below for a solution.
Open the message – Go to Options tab – Direct Replies to – Delivery options group – select the “Andy Teal” in Have
replies sent to the field. Close the box and send the message.
QUESTION 4
Create a calendar group named “Management Team” that includes the calendars of \\’\\’ Yvoone Mckay \\’\\’, \\’\\’ Joosef
Glodberg\\’\\’ and “Sammi Mohamed\\’\\’
Correct Answer: See below for solution.
Go to Calendar and select “Create New Calendar Group”
Enter the name “Management Team”
Add the above persons in members
QUESTION 5
Configure Outlook to include and indent the original message text when you reply to a message.
Correct Answer: See below for a solution.
File – options – Mail – Replies and forwards – when replying to a message
QUESTION 6
Display the Calendar, Configure the view to display the schedule for the current work week.
Correct Answer: See below for a solution.
Click on a colander and select “Work Week” in Arrange group
QUESTION 7
Use Advanced Find to locate a message that contains the phrase \\’\\’Model 18\\’ in the message body and has
confidential sensitivity. Delete the message. Close the Advanced Find dialog box.
Correct Answer: See below for a solution.
Click on “search mail” to activate the “search” tab and click “Advanced find”
In the “Advanced Find” box give the desired criteria Go to “Advanced” tab and click on “Field option – All task fields –
Sensitivity”
Give the criteria and add to the list. Find the message, delete and close the box
QUESTION 8
Import the contacts from the PersonalContacts.csv located in the Documents folder into the Contacts folder.
Correct Answer: See below for a solution.
File – open and Export-Import/Export-Import from another program or file Comma separated values Locate the file and
import
QUESTION 9
Mark the \\’\\’Flyer Template\\’\\’ message as Do not forward between today and tomorrow. Do not set a reminder.
Correct Answer: See below for a solution.
QUESTION 10
Create an appointment that has the subject \\’\\’Working From Home\\’\\’. Configure the appointment to recur from 8:00
Am to 11:00 AM (from 8 o\\’clock until 11 o\\’clock) every other Friday starting the first Friday of next year. Show your
time during the appointment as Working Elsewhere. Save close the appointment.
Correct Answer: See below for a solution.
Create a new appointment and give the following options in “Recurrence”.
In Show as, select “Working elsewhere” and save and close the appointment.
QUESTION 11
In the Tasks folder, locate the \\’\\’Write the Review Report\\’\\’ task. Assign the task to \\’\\’Kim Ralls\\’\\’ Set the status to
Waiting on someone else. Do not keep an updated copy of the task on your task list. Send the task.
Correct Answer: See below for a solution.
Click on the tasks on the navigation pane and locate the \\’\\’Write the Review Report\\’\\’ task. Click on assign the task
option. Select \\’\\’Kim Ralls\\’\\’ and use the following options.
QUESTION 12
On the Calendar, locate the \\’\\’Process Planning\\’\\’ meeting that occurs every Wednesday. Update the meeting series
to end on the second Wednesday in January of next year. Send the meeting update.
Correct Answer: See below for a solution.
In calendar locate the \\’\\’Process Planning\\’\\’ meeting, double click and select the entire series option. Click on
“recurrence” and then give the desired date in “End By” field.
QUESTION 13
On the Calendar, locate the \\’\\’Team Review\\’\\’ meeting that occurs on Thursday. Add all members of the
\\’\\’Customer Service” group, except \\’\\’Andy Teal\\’\\’, to the meeting as required attendees. Make \\’\\’Andy Teal\\’\\’ an
optional attendee. Send an invitation to all attendees.
Correct Answer: See below for a solution.
Locate the \\’\\’Team Review\\’\\’ meeting in calendar and double click to open it.
Select the customer service group and then click on the + sign. On the Expand list box click on ok. Select and delete
\\’\\’Andy Teal\\’\\’ and put it in Optional attendees.
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