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Cisco 300-085 Online Exam Practice Questions
QUESTION 1
Which two Cisco Unified Communications Manager IM and Presence modules are checked by the system
troubleshooter? (Choose two.)
A. CTI Manager
B. XCP
C. TFTP
D. Presence Engine
E. Internal Database
Correct Answer: BD
QUESTION 2
While attempting to enable the SIP publish trunk in Cisco Unified Presence, it is observed that there is no trunk that is
displayed in the drop-down list. Which previous configuration step should be verified?
A. Verify that the trunk has the correct IP address.
B. Verify that the trunk has been enabled for SIP Notify.
C. Verify that the Cisco Messaging Interface service has been started.
D. Verify that the trunk was selected in the Cisco CallManager service parameters.
E. Verify that the CUCM service was restarted after configuration.
Correct Answer: D
QUESTION 3
Which tool do you use to back up the entire Cisco Unity database and restore it as a whole to a new server?
A. Backup and Restore Utility
B. Consolidated Object Backup and Restore Application Suite briefcase mode
C. COBRAS hot mode
D. Cisco Unity Disaster Recovery Tools
E. Cisco Config File Manager
F. Cisco Automated Backup
Correct Answer: D
QUESTION 4
Which file format is supported for creating users in bulk in Cisco Unity Connection?
A. .xlsm
B. .xlsx
C. .csv
D. .txt
Correct Answer: C
QUESTION 5
When configuring an IM and Presence server on the Expressway-C or VCS-C, which role must the user have for
connecting to the IM and Presence server?
A. Standard CTI Enabled
B. Standard Serviceability Administration
C. Standard AXL API Access
D. Standard CCM Admin Users
Correct Answer: C
QUESTION 6
An engineer has completed Cisco TMS setup. Which must be set up in Cisco TMS conference call routing for
scheduling purposes?
A. IP DNS
B. IP port
C. IP zones
D. IP DHCP
Correct Answer: C
QUESTION 7
What are two requirements for video greetings in Cisco Unity Connection? (Choose two.)
A. Cisco Media Sense 10.0(1) or later
B. Cisco Expressway products
C. Cisco Unified Communications Manager Release 8.5(1) or later
D. Cisco Unity Connection 8.5(1)
E. SCCP endpoints such as 79XX
Correct Answer: AD
QUESTION 8
When you integrate Cisco Unified Communications Manager and Cisco Unity Connection, which three important
parameters must you configure in Unified Communications Manager? (Choose three.)
A. route list
B. Session Initiation Protocol trunk security profile
C. Session Initiation Protocol route pattern
D. route pattern
E. SIP trunk
F. device profile
Correct Answer: BDE
QUESTION 9
In order for Cisco Unified Presence to show the presence status of an IP phone, which two configuration steps must be
completed in the Cisco Unified Communications Manager server? (Choose two.)
A. Check the Allow Presence Status check box.
B. Associate the end device with the user.
C. Allow the SIP publish trunk to forward presence status messages.
D. Associate the directory number with the user.
E. Enable Cisco Unified Personal Communicator Status flag.
Correct Answer: BD
QUESTION 10
When using Cisco Unity Connection, which call handler type offers different call actions based on the digits that are
selected?
A. digit analysis
B. system
C. directory
D. interview
E. call management
Correct Answer: B
QUESTION 11
When an Emergency Alternate Greeting (EAG) is activated, which two of the following statements describe how the
EAG is accessed? (Choose two.)
A. If it is active, the EAG is played before the welcome greeting of the system auto- attendant and the AtlGreeting.wav
file is appended to the beginning of the welcome greeting.
B. If it is active, the EAG is played before the welcome greeting of the system auto- attendant and a Boolean variable of
“greeting active” is returned as “true.”
C. If the EAG was recorded through the TUI and the EAG is active, the EAG overwrites the existing welcome greeting
and the EAG is played until it is deactivated.
D. If the EAG is included in custom auto-attendant scripts, a call to a subflow to checkaltgreet.aef must be inserted in
the script at the desired location. If the EAG was recorded through the GUI, the new file replaces the existing welcome
greeting and changes its name to WelcomeGreeting.old until the administrator deactivates the EAG and renames the
existing welcome greeting.
Correct Answer: BD
QUESTION 12
Refer to the exhibit. A person calls in and starts leaving a voicemail at 12:59:45 AM on a Saturday. What happens to
that call to voicemail at 1:00:00 AM?
A. The call disconnects
B. The call continues recording voicemail as usual
C. The system plays a prompt that says, “The business is closed now, please, call again later,” then immediately
disconnects the call.
D. The call is transferred to the general delivery mailbox.
Correct Answer: C
QUESTION 13
A user that is logged into Cisco Jabber reports that their availability status is incorrect for most of the contacts in their
contact list. Which four service traces give a correct indication of the issue? (Choose four.)
A. Cisco XCP Connection Manager
B. Cisco XCP Router
C. Cisco Presence Engine
D. Cisco SIP Proxy
E. Cisco Text Conferencing Manager
F. Cisco Client Profile Agent
G. Cisco XCP Web Connection Manager
Correct Answer: ABCE
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